Displaying episodes 61 - 89 of 89 in total
We don’t want your business
If you’re starting a new business (like a SaaS) you may think, “let’s make this a really low price so that everyone will use it because it’s really cheap”. A race to t...
Paul quit the internet
What happened when Paul quit the internet? What does it mean for Fathom? What does it mean for Jack now having to field every Paul-related tweet? This, and talking abo...
Privacy stories: Fastmail
In this episode Jack and Paul speak with Bron Gondwana, the CEO of Fastmail and how they’ve managed to run their privacy-focused email software since 1999. The convers...
Someone tried to put us out of business
A malicious person decided they wanted to have a go at ruining our company and it’s reputation. In this episode Paul interviews Jack about a high level attack that was...
Privacy stories: DuckDuckGo
Jack and Paul connect with DuckDuckGo’s Communications Manager, Daniel Davis to chat about their search business, DDG's take on digital privacy, and how DDG competes w...
We're taking a break
Jack and Paul talk about taking a short break from this show until November or so. Also hear Paul lose his sh*t about the state of banking in Canada, a bit more on ent...
Building an audience, analytics & virtue signalling
Jack and Paul get into a smorgasbord of topics on today’s show including: Jack’s Laracon talk, building an audience, what to do about all the virtue signalling in the ...
Being competitive, YouTube and going viral
On today’s episode Jack and Paul chat about using competitiveness to your advantage, the good and bad of video games, how we dealt with a very viral customer, the logi...
Credit cards, trust and why people buy indie software products
On today’s show Jack and Paul talk about the reasons Fathom asks for a credit card up front, and how that impacts our growth. They also get into why people buy certain...
New hires and vacations
On today's show Paul and Jack chat about bringing a privacy officer on board, why taking proper breaks are important (even if you run an indie business) and what we ar...
Bad CEOs and Cat Jumpers
Jack and Paul dissect a few issues they've had with other companies and leadership at those companies, and then how those companies responded (both the good and the bad).
SaaS collaboration tools, organization, pancakes and more
Jack and Paul answer questions from listeners today, including: our favourite pancake recipe, the tools/apps we use to collaborate, how we determine hiring vs bringing...
You’re fired!
Jack and Paul speak about having to fire a customer for the first time. It was tough, but it had to be done. They also discuss boundaries, tolerance and office politics.
Wealth
We’re not trying to sell you anything right now, we’re only here to share our experiences making money working for ourselves. The techniques discussed in this podcast ...
Are you a bad person if you use YouTube?
Jack and Paul get into if Fathom should create and post videos to YouTube (which is obviously owned by Google). Are you a bad person if you watch YouTube? Are you a wo...
Is Joe Rogan a sell out?
Joe Rogan recently signed an exclusivity deal worth $100M with Spotify which goes into effect sometime after September 2020. Is this a trend towards the end of podcast...
Were we wrong about enterprise customers?
Jack and Paul discuss the pros and cons of supporting enterprise clients, along with a SPECIAL GUEST: Ben Orenstein from Tuple. How are thinking about working with big...
Customer happiness over money
A lot of businesses put money before their customers’ happiness. We’ve all been there: we get a bill for a yearly subscription, but didn’t get any warning about the ch...
Capitalism and copycats and communism, oh my!
Jack and Paul talk about the benefits and problems involving taking venture capital for a software company, what we think about competitors copying us, and why “free m...
Why was the first $10k MRR the hardest?
We should have recorded this episode ages ago. Both because it’s been a month since our last confession… we mean episode. And because we hit $10k MRR a while back and ...
Fighting with COVID-19
Paul and Jack get brutally honest about the current pandemic, and it’s horrible effect on small businesses. Oh, and they also get into cruise ship bailouts, the Canadi...
Why do programmers suck at design?
Jack and Paul dive deep into what goes into a design (if you're a designer, like Paul), and talk about the value of design. Jack queries Paul about his process and app...
Jack is leaving
It's the end for Jack, as he has a heart to heart discussion about wrapping things up for good.
Being a solo founder sucks
As you know, Jack and Paul are the cofounders of Fathom Analytics, a 50/50 split. What do they think about working as cofounders? Is it better to be a solo founder? Wh...
Every single marketing effort Fathom has used thus far
From content marketing, to paid ads, to social media, Jack and Paul dive into every single type of marketing they’ve done to promote Fathom. They talk about the effect...
How many hours of work is enough?
Jack and Paul ring in the new year with a hearty debate about how many hours you need to work per week. Is it as simple as “no more than 40”, or is this debate more nu...
How to win friends and influence features
Fathom has always held true to being a simple analytics platform with a focus on digital privacy. In this episode Jack and Paul discuss how new features are decided up...
The open-source dilemma
Fathom Analytics started out fully open-source. Now, we have an open-source version and a paid version, where the paid version has more features. Jack and Paul hash ou...
Announcing Above Board, an episode about all future episodes, also known as a trailer
Welcome to the Above Board Podcast. In this podcast Jack Ellis and Paul Jarvis will discuss all things Fathom Analytics (the product they co-own), ethics and business,...